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These are our online trading terms and conditions. All purchases over the counter are not subject to these conditions.
For a mini moto / mini moto dirt bike / mini quadard. DELIVERY IS 1-4 WORKING DAYS
Midi moto's, Pit bikes, Buggies, and Quad bikes are depatched via pallet delivery.
DELIVERY IS 2-4 WORKING DAYS.
Most parts orders are sent via the royal mail postal service. DELIVERY is 1-5 WORKING
If for any reason you no longer want your product, you have 7 days from receipt
to return it at your cost. It should arrive back to us preferably with its original
packaging. We cannot be held liable for any consequential loss caused by late delivery
or failure to deliver by the company’s appointed carrier. Liability in such cases
is limited to the value of those items, which are shown to have not been received
Please read the help sheet / checklists supplied with the Quadard, Mini Moto, Mini
Dirt Bike, and Pit Bike, as these will assist you in starting and maintaining your
bike. Our technitions are available 9.30am-4.30pm weekdays will be quite happy to
help with free telephone support for as long as your own the product.
We stock all parts for the bikes we sell, most of which are on our website www.funbikes.co.uk.
Our terms and conditions as set out below will apply to all orders you make with
us. Please take your time and read these carefully before placing any order. By
using this site you are agreeing to these terms and conditions
1.1. All Motorbikes, quad-bikes, go-karts and buggies can be dangerous. You should
wear safety equipment such as helmets, shin and elbow pads etc. at all times when
using bikes and similar machines. The use of any powered vehicle could involve the
risk of injury or death. You should only ever use your bike, kart or buggy in a
1.2. The products that we supply are technical and mechanical products which require
mechanical knowledge and skill to use and maintain. You should not purchase our
products unless you have a good understanding of how to use and maintain mechanical
products. If you are in any doubt about this please telephone us to discuss the
product you are thinking of buying. We will be able to guide you as to the level
of knowledge required to use and maintain the item you are considering purchasing.
If you are in any doubt please contact us on 0844 8730 307.
1.3. Unless described as 'road legal' the vehicles that we sell are not for use
on the public highway. These vehicles are intended to be enjoyed on private property
where it is lawful to use them. If you use vehicles which are not road legal on
the public highway you will commit a criminal offence and may be subject to criminal
proceedings. You must check to ensure that you will be able to use any products
purchased from us in a proper and lawful manner and that you have access to facilities
to do so. We will be able to guide you as to where you will be able to use an item
that you are considering purchasing. If you are in any doubt please contact us on
0844 8730 307.
2. Name of Supplier, Customer and Website Details
2.1. All references to the 'company', 'us' or 'we' in these terms and conditions
refer to Funbikes Limited (Company Number 6293682) whose registered office is at
Suite 3 24 High Street Ruddington Nottingham NG11 6EA.
2.2. All references to the customer, "you" or "your" shall means or is referring
to the person or persons purchasing or offering to purchase goods from us.
2.3. All references to the "Web Site" shall include reference to all URL's owned
3. Prices and VAT
3.1. All prices are shown in pound sterling (£)..
3.2. Our prices include VAT. However, if the rate of VAT changes between the date
of the order and the date of delivery, we will adjust the VAT you pay, unless you
have already paid for the goods in full before the change in the rate of VAT takes
4.1. A binding contact will only have been formed by you and us when we process
your order by preparing the goods to be sent out to you. Until we process your order
in this way there will not be a binding contract between you and us. Any information
on our Web Site does not constitute an offer by us capable of acceptance by you
and your filling in details or clicking any button or icon indicating you are making
an order does not, and is not intended to, constitute a binding contract between
you and us.
4.2. We are pleased to accept orders by any of the following methods..
4.2.1. Online transaction (secure server); or.
4.2.2. e-mail (unsecure);.
4.2.3. telephone; and.
4.3. All credit / debit card transactions are subject to validation checks and are
authorised by the card issuer. We accept MasterCard, Visa, Amex, Delta, Switch and
Solo. If the issuer of your card refuses to authorise payment to us, we will not
be liable for any delay and / or non-delivery of your order. We are unable to accept
or process any credit/debit card orders without a valid card payment in the name
of the registered cardholder.
4.4. If you are making payment by cheque then payment should be from a UK bank,
with the cheque being made out to "Funbikes Limited", and crossed 'A/C payee only'..
5. Dispatch of Your Order
5.1. All goods are subject to availability.
5.2. Items ordered will be delivered as soon as possible in accordance with the
requested delivery service. All delivery charges shown are for 2 to 4 day delivery
of items in stock to U.K. mainland addresses only. If you require delivery to non-U.K.
mainland address charges will vary depending upon the destination. Please contact
us to discuss your requirements.
5.3. We will try to ensure that delivery is made within the estimated time scales.
5.4. For products listed on our Web Site outstanding orders can be cancelled at
any time. In instances where payment has already been made, an alternative or refund
in full for the item(s) concerned will be given.
6.1. You should check your order carefully when it is delivered to you. In the event
of any goods delivered by us being damaged in transit, or failing to match the items
ordered by you, then you should notify us promptly. We use independent couriers
in order to deliver goods to you a quickly and efficiently as possible. We need
to hear from you as soon as possible if you believe that your order has been damaged
in transit so that we can investigate the matter with our couriers.
7. Returns and Exchanges
7.1. We want you to be entirely satisfied with every purchase made from us and we
aim to offer you excellent quality, value and service at all times.
7.2. If you wish to return an item for exchange or you have decided not to keep
it, please contact us within 7 working days after the date of delivery..
7.3. If you fail to take reasonable care of the goods before they are returned to
us, and this results in damage or deterioration, a full refund will be provided
but we may pursue you for the reduction in value.
8.1. Products are sold one at a time unless otherwise stated.
8.2. Every effort is made to ensure the colours depicted on the site match as closely
as possible those of the actual product. Due to technical limitations, some shades
of colours may vary.
8.3. From time to time it may not be possible to supply the exact items that you
have ordered. If this occurs, we may provide substitute items of an equivalent quality
and price to those we are unable to provide. If you choose to cancel the contract
in these circumstances, we will pay the cost of returning the substitute goods.
9. Limitation of Liability
9.1. Subject to the provisions set out below if either of you or we fail to comply
with these terms and conditions, neither of us shall be responsible for any losses
that the other suffers as a result, except for those losses which are a foreseeable
consequence of the failure to comply with these terms and conditions.
9.2. Neither of us shall be responsible for losses that result from our failure
to comply with these terms and condition including, but not limited to, losses that
fall into the following categories:
9.2.1. loss of anticipated savings;
9.2.2. loss of data; or
9.2.3. any waste of time.
9.3. However, these terms and conditions shall not prevent claims for foreseeable
loss of, or damage to, your physical property.
9.4. Nothing in these terms and conditions shall limit in any way our liability
9.4.1. death or personal injury caused by our negligence; or
9.4.2. fraud or fraudulent misrepresentation; or
9.4.3. any other matter for which it would be illegal or unlawful for us to exclude
or attempt to exclude our liability.
9.5. If the goods we deliver are not what you ordered or are damaged or defective
or the delivery is of an incorrect quantity, we shall have no liability to you unless
you notify us in writing at our contact address of the problem within a reasonable
time after of the date of delivery of the goods in question.
10. Force Majeure
10.1. We will not be liable for non-performances of our obligations caused or resulting
from industrial disputes or any other circumstances beyond the reasonable control
of the company such as act of God, riots, civil commotion, flood, fire and legislation.
If by reason of such circumstances it shall become impossible within a reasonable
time for the company to wholly or partly supply the items ordered then the customer's
liability will be limited to the value of the items already supplied together with
any associated delivery charges.
11. Pricing and Print Errors
11.1. It is always possible that, despite our best efforts, some of the goods we
sell may be incorrectly priced. We will normally check prices as part of our dispatch
procedures so that, where the goods' correct price is less than our stated price,
we will charge the lower amount when dispatching the goods to you. If the goods'
correct price is higher than the price stated on our site, we will normally either
contact you for instructions before dispatching the goods, or reject the order and
12. Ownership of Goods
12.1. All items supplied to you remain our property until final payment of all sums
owing in respect of those goods has been received in full by us.
13.1. Any complaint can be communicated directly to us. We will endeavour to deal
with your complaint within five working days of receipt. In the event where we cannot
resolve your complaint immediately we will advise a likely time scale to you and
keep you informed of any investigation.
14.2. You can browse our site(s) without disclosing any personal data to us. Any
links to third party web sites are covered by the third parties privacy policies.
14.3. We do not automatically log personal data nor do we link information automatically
logged by other means with personal data about specific individuals.
14.4. We will collect and store information about you to allow us to firstly, process
and fulfil any order requirements and secondly to provide you with the best possible
service. We will collect and store any personal data that you may volunteer whist
using our services, e.g. (registration, placing an order or requesting a catalogue).
14.5. We will use the data for our own marketing purposes, including market research
and to keep you up to date with any offers or information regarding our stores or
direct sales channels.
14.6. The type of information that we will collect will include,
14.6.1. Your title and name;
14.6.2. Known address;
14.6.3. Contact telephones numbers;
14.6.4. E-mail address; and
14.6.5. Order and Payment details.
14.7. Individuals registering their details online may do so on the understanding
that they are aware of the intended purpose for the collection of data. They may
be sent further information / communication via email, and post.
14.8. Our Web Site contains links to third party websites operating their own terms
and conditions and privacy policies, we are not responsible for the policies of
any linked third party sites.
16. We are fully committed to providing full security both through our on-line and
mail order service. We use secure socket layer (SSL) technology to ensure that your
details are safe for all sales transactions with us. All information you provide
is fully encrypted so that it cannot be read by third parties.
16.1. (For Netscape click the 'security' icon on the tool bar and check the SSL2
and SSL3 boxes. For Internet Explorer go to view, menu, find 'Internet Options'
click on 'Advanced' and check the SSL2 and SSL3 boxes. Your browser will confirm
that you are shopping in a secure environment by showing a locked padlock icon or
an image of a key in the bar at the base of your screen.)
17. Access to information
17.1. We will aim to always hold accurate and up to date information about you.
You can gain access to information that we may hold about you by:
17.1.1. Sending an email to data.protection@FunBikes.co.uk
17.1.2. Writing to this address FunBikes, Unit 2i, Old Dalby Business Park,Old Dalby, Leicestershire, LE14 3NJ; or
17.1.3. Telephone 0844 8730 307 (during office hours).
17.2. We will provide you with a readable copy of any personal data that we may
hold about you, within thirty days of receipt of your request. We will require proof
of your identity before releasing any data. We will provide the information at a
charge of £10.00 payable with your request.
17.3. In instances where you find information that we hold about you to be inaccurate
we will correct or delete it promptly.
17.4. We reserve the right to refuse to provide a copy of any personal data held,
but will give reasons for our refusal.
please contact us directly.
17.6. If you are currently receiving information from us and would prefer not to,
please email us at firstname.lastname@example.org with "No further mailings" in the subject
box. Please provide your invoice number and postcode, or click on the unsubscribe
link placed at the bottom of all our emails to you.
18. Law and Contact Details
18.1. All contracts shall be governed by and construed in accordance with English
18.2. Our Contact details are:
FunBikes, Unit 2i Old Dalby Business Park Old Dalby Leicestershire LE14 3NJ
Telephone: 0844 8730 307
Office Hours: 10am and 5pm Monday to Friday.
FunBikes Limited Suite 3 24 High Street Ruddington Nottingham NG11 6EA